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North Shore Bank of Commerce

As the area’s largest local residential lender, North Shore Bank is seeking a Mortgage Compliance/QC Officer. The North Shore Mortgage Division has a first-rate reputation and is excited to grow our team! If you have recent experience managing mortgage compliance or quality control, this may be a good fit for you! We offer competitive pay, a full benefits package and a fun team oriented environment.


The individual will perform essential duties required of this position including, but not limited to:

  • Monitor and manage day-to-day compliance with all federal and state laws and regulations as it applies to the mortgage lending operation.
  • Manage quality control (QC) processes for the mortgage lending operation.
  • Perform weekly QC audits of loans prior to closing, review management response to post closing QC audits and review sub-servicer performance, all in compliance with company policies and investor and regulatory requirements.
  • Perform quarterly HMDA monitoring. Ensure quarterly reports are complete and accurate. Ensure information is entered correctly for the LAR report.
  • Assist with the development and implementation of internal controls and compliance-related policies and procedures to improve data integrity and the effectiveness of processes.
  • Assist with compliance training of mortgage staff.
  • Assist with the management of mortgage related audits and regulatory examinations.
  • Communicate and report deficiencies identified in QC audits that require remediation.
  • Assist with coordination and response to regulatory consumer complaints.
  • Manage, monitor and implement North Shore Bank’s Fair Lending Annual Assessment and draft executive summaries for Board Review, as well as the Bank’s regulators.
  • Oversee the NMLS process for the mortgage lending operation.
  • Work closely with team members in the Enterprise Risk Management department.


  • Bachelor's Degree preferred, but not required.
  • Two to four years related experience and/or training required. Must have experience working with all state and federal mortgage regulations, including HMDA, ECOA, RESPA and Fair Lending.
  • Ability to underwrite conforming and non-conforming mortgage loans.
  • Must be able to work independently, as well as provide team motivation and leadership.
  • Ability to work in a moderately fast-paced environment.


  • Medical, Vision and Dental, Life, Disability Insurance, Flexible Spending Accounts, EAP
  • 401(k) with Employer Match and Profit Sharing
  • Paid Time Off and Flex Time
  • Fun and friendly family-owned work environment