North Shore Bank is seeking a Concierge Banker to join our team! This position provides a high level of customer service. Our Concierge Bankers act as the liaison between our customers and our staff as well as performing Teller duties.

Duties:

• Act as a “personal representative” of the Bank when greeting customers, determining their needs, directing them accordingly, and consistently representing the bank in a professional manner.
• Possess an in-depth understanding of all products and services offered by the Bank in order to stimulate customer utilization of financial products and services.
• Provide teller services and assist customers with safe deposit box access.

Qualifications:

• Must have professional and personable presentation with ability to maintain a high level of energy.
• Provide excellent customer service while exhibiting dedication to North Shore Bank’s mission, vision, and core values.
• Ability to deal effectively and tactfully with customers.
• Previous teller experience preferred
• Attention to detail and thoroughness
• Strong verbal communication
• Confidentiality
• Problem solving and organization