North Shore Bank is seeking a Concierge Banker to join our team! This position provides a high level of customer service. Our Concierge Bankers act as the liaison between our customers and our staff as well as performing Teller duties.
- Act as a “personal representative” of the Bank when greeting customers, determining their needs, directing them accordingly, and consistently representing the bank in a professional manner.
- Possess an in-depth understanding of all products and services offered by the Bank in order to stimulate customer utilization of financial products and services.
- Provide teller services and assist customers with safe deposit box access.
- Must have professional and personable presentation with ability to maintain a high level of energy.
- Provide excellent customer service while exhibiting dedication to North Shore Bank’s mission, vision, and core values.
- Ability to deal effectively and tactfully with customers.
- Previous teller experience preferred
- Attention to detail and thoroughness
- Strong verbal communication
- Problem solving and organization