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North Shore Bank of Commerce

Insurance Associate

Job Opening

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Are you looking to make a meaningful impact while building your career in banking? North Shore Bank is a locally owned and operated community bank that has proudly been serving the Twin Ports area with integrity for over 100 years. We specialize in providing personalized financial solutions and fostering long-term relationships with our customers.

We’re currently seeking a full-time Insurance Associate to join our team. If you're friendly and passionate about delivering exceptional customer service or if you have an interest in sales, this is a great opportunity to launch or advance your career. You will receive hands-on experience, continuous learning, and opportunities for growth in a supportive, team-oriented environment.

At North Shore Bank, we offer:

  • Competitive pay
  • Comprehensive benefits package
  • A positive, collaborative workplace culture
  • Career development opportunities within our organization
  • Equal opportunity employment

What You Will Do:

  • Respond to client inquiries and provide excellent customer service through email, phone, or in-person contact.
  • Process applications, renewals, endorsements, and cancellations.
  • Updates client records and maintains files.
  • Generates insurance quotes, assisting with risk evaluations and providing administrative support to agents.
  • Ensure all processes and documentation comply with industry regulations and company policies.
  • Perform tasks such as data entry, policy document issuance, and premium billing.
  • Promote bank to grow and maintain positive relationships. Coordinate meetings or special events for agents.
  • Conduct market research and recommend insurance products or services to agents to help meet client needs.
  • Performs other job-related duties as assigned.

What We're Looking For:

We’re seeking someone who is not only detail-oriented and dependable, but who also brings enthusiasm, professionalism, and a passion for helping others.

  • Three to five years of similar or related experience preferred. Commercial insurance background a plus.
  • Associates degree preferred.
  • Property & Casualty Insurance license preferred.
  • Strong communication skills with the ability to interact clearly and effectively with customers and coworkers.
  • Commitment to protecting customer information & maintaining confidentiality.
  • Ability to multitask efficiently.
  • Excellent problem-solving skills and strong organizational abilities.

Benefits:

  • Medical, Vision and Dental, Life, Disability, Flexible Spending Accounts, HSA, EAP, Wellness Program
  • 401(k) with Employer Match and Profit Sharing
  • Paid Time Off, Personal Day, Flex Time, Volunteer Hours & Paid Holidays
  • Parking Reimbursement
  • Fun and friendly family-owned work environment
  • $42,000-$47,000/year depending on experience. Potential for advancement into a sales role to earn commissions if desired.