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North Shore Bank of Commerce

Personal Banker I

Job Opening

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Are you looking to make a meaningful impact while building your career in banking? North Shore Bank is a locally owned and operated community bank that has proudly been serving the Twin Ports area with integrity for over 100 years. We specialize in providing personalized financial solutions and fostering long-term relationships with our customers,

We’re currently seeking a full-time Personal Banker I to join our Retail Team. If you're friendly, energetic, and passionate about delivering exceptional customer service, this is an opportunity to launch or advance your career in banking. You'll receive hands-on experience, continuous learning, and opportunities for growth in a supportive, team-oriented environment.

At North Shore Bank, we offer:

  • Competitive pay, depending on experience
  • Comprehensive benefits package
  • A positive, collaborative workplace culture
  • Career development opportunities within our organization
  • Equal opportunity employment

What You'll Do:

  • Serve as a trusted banking partner by processing teller transactions and engaging customers in meaningful conversations to identify financial needs
  • Share digital banking solutions and connect customers with appropriate bank services and team members
  • Provide knowledgeable support for online banking, debit card inquiries, and routine transactions
  • Demonstrate proficiency in bank products, procedures, and cross-functional collaboration
  • Assist customers with personalized service, in-person, over the phone, and online
  • Take on additional responsibilities and contribute to team success as needed
What We're Looking For:
 
We're seeking someone who is not only detail-oriented and dependable, but who also brings enthusiasm, professionalism, and a passion for helping others.
 
  • Previous experience in customer service or a related field is preferred
  • High school diploma or GED
  • Strong communication skills with the ability to interact clearly and effectively with customers and coworkers
  • Commitment to protecting customer information & maintaining confidentiality
  • Ability to multitask efficiently
  • Excellent problem-solving skills and strong organizational abilities

Benefits:

  • Medical, Vision and Dental, Life, Disability, Flexible Spending Accounts, HSA, EAP, Wellness program
  • 401(k) with Employer Match and Profit Sharing
  • Paid Time Off, Personal Day, Flex Time, Volunteer Hours & Paid Holidays
  • Parking Reimbursement
  • Fun and friendly family-owned work environment
  • $34,000-$38,000/year